“Hospitality,” as Henri Nouwen writes, “is not to change people, but to offer them space where change can take place.” The purpose of the hospitality team is to create a welcoming environment where real change can take place, and the presence of God’s Kingdom is felt. Our greeters and ushers ensure people coming in the doors of Life Touch feel welcome and valued.
The Win
Create a comfortable environment for guests by offering a sincere greeting and acknowledging each guest entering the building.
Guidelines
Arrive on time and attend the Host Team huddle. Greeting Team members should wear the provided ministry t-shirt at all times. Part of creating a comfortable environment is being easily recognizable to our guests. Connect with your Leader after checking in. They will assign you to your particular team and communicate any details specific to the weekend. Maintain positive body language (smile, make eye contact, and stand with good posture). Be familiar with the building and special events at church. Personally escort any guest who asks where something is located. This helps them feel valued. Avoid pointing or giving directions. Stay in your assigned area until the message begins. Our team can’t be successful without every member! Refrain from eating, drinking, or using your phone while serving.
If you miss your opportunity to serve, please inform your team leader.
First Impression team:
Usher / Greeters
Greet each guest enthusiastically as though you were expecting them. Show them you are glad they are here.
Generally, the ministry of our church ushers focuses on the following areas of responsibility:
The difference between a church usher and a church greeter at Life Touch
At Life Touch, the ministry of church ushers is responsible for inside the auditorium, starting from the interior entry doors. Our church greeters focus their attention on the lobby areas or exterior entry doors.
Our church greeters focus on guests and members in the lobby and should engage in meaningful small talk with guests and members. Our church greeters welcome, inform, and serve guests in the parking lot, sidewalks, and at the entrance to our building.
Online Team
Our online host play an important role of greeting attenders in the chat, answering questions, sharing helpful links and resources, and praying for people through one-on-one prayer. Our church has access to tools that allow as to easily connect with and pray for attenders.
Next Steps Team
Communicate with attenders about taking next steps to become Christ-followers.
The Win
Create a comfortable environment for guests by offering a sincere greeting and acknowledging each guest entering the building.
Guidelines
Arrive on time and attend the Host Team huddle. Greeting Team members should wear the provided ministry t-shirt at all times. Part of creating a comfortable environment is being easily recognizable to our guests. Connect with your Leader after checking in. They will assign you to your particular team and communicate any details specific to the weekend. Maintain positive body language (smile, make eye contact, and stand with good posture). Be familiar with the building and special events at church. Personally escort any guest who asks where something is located. This helps them feel valued. Avoid pointing or giving directions. Stay in your assigned area until the message begins. Our team can’t be successful without every member! Refrain from eating, drinking, or using your phone while serving.
If you miss your opportunity to serve, please inform your team leader.
First Impression team:
Usher / Greeters
Greet each guest enthusiastically as though you were expecting them. Show them you are glad they are here.
- Door Locations - Stand outside the door and welcome guests by opening the door and verbally greeting them. Please do not keep the door propped open.
- Lobby Locations Move around the lobby and be willing to engage with and serve every guest. Retrieve coffee refills, clean up, and help guests to a particular location if they ask. Assist attenders to seats. Ushering for Communion and Giving-Back-to-God. Hospitality including set-up and clean-up.
Generally, the ministry of our church ushers focuses on the following areas of responsibility:
- Assist in the seating members and visitors
- Provide care for the needs of the pastor during the service.
- Attend to the needs of the visiting speaker or guests of honor.
- Maintain the decorum of the service according to the church’s tradition.
- Watch for the congregation's safety and act as the line of first response to medical emergencies.
- Collect and perhaps count the offering.
- Attend to altar ministry or response ministry as people respond to the sermon’s invitation.
The difference between a church usher and a church greeter at Life Touch
At Life Touch, the ministry of church ushers is responsible for inside the auditorium, starting from the interior entry doors. Our church greeters focus their attention on the lobby areas or exterior entry doors.
Our church greeters focus on guests and members in the lobby and should engage in meaningful small talk with guests and members. Our church greeters welcome, inform, and serve guests in the parking lot, sidewalks, and at the entrance to our building.
Online Team
Our online host play an important role of greeting attenders in the chat, answering questions, sharing helpful links and resources, and praying for people through one-on-one prayer. Our church has access to tools that allow as to easily connect with and pray for attenders.
Next Steps Team
Communicate with attenders about taking next steps to become Christ-followers.
First Impressions
Make church feel like a home! As a first impressions contributor, you set the tone of a person’s visit by creating a welcoming environment.
Parking
Create a comfortable environment and great first impression for attenders by offering a safe, easy parking experience and clear directions.
Prep Team
Create a comfortable environment for our guests by preparing each seat in a way that eliminates distractions and indicates we were expecting them